Refund Policy
At Stackbizz Solutions, we strive to deliver high-quality digital marketing services and SaaS products. While we do not typically offer refunds, we understand that genuine issues may arise. Please read our policy carefully to understand how we handle refund requests.
1. Digital Marketing Services (Website, Mobile App, Software Development)
We are committed to providing excellent services tailored to your business needs. However, once a service has been initiated or completed, refunds are not automatically provided.
- Refunds for Genuine Cases: If you have a genuine concern regarding our services, please contact us at info@stackbizz.com. We will review your case and, at our discretion, may offer a refund or alternative resolution. Refunds are not guaranteed and will be decided on a case-by-case basis.
- Non-refundable: Once work has been approved or implemented, payments for digital marketing services are generally non-refundable.
2. SaaS Products (Online Tool for SEO, Writing SaaS, and Future SaaS)
Our SaaS products are offered on a subscription basis or one-time purchase and we offer no refunds as a standard practice.
- Refunds for Genuine Cases: In case of genuine issues with our SaaS products, we may consider a refund at our discretion. Please contact us at info@stackbizz.com with your concern. Refunds are not guaranteed and will be evaluated based on the circumstances.
- Trial Period: We encourage you to fully evaluate the product during the free trial period. Once the trial ends and a subscription is initiated, no refunds will be issued unless deemed appropriate by us.
3. General Terms
- Eligibility for Refunds: Refunds will only be considered for genuine cases and at the sole discretion of Stackbizz Solutions. All requests must be submitted in writing to info@stackbizz.com.
- Processing Time: Refund requests, if approved, will be processed within 10-15 business days through the original payment method.
- Non-Refundable Fees: Any setup fees, domain registration fees, or third-party service costs are non-refundable.
- Changes to Policy: Stackbizz Solutions reserves the right to modify or update this refund policy at any time. Any changes will be communicated on our website.
If you have any questions or need further assistance, please contact us at info@stackbizz.com.